Neighbourly for Organisations
Setting up your community organisation on Neighbourly
Engage neighbours. Communicate with members. Build community.
Neighbourly makes it easy for community groups, leaders and organisations to connect with neighbourhoods to build stronger communities. For everything you need to know about organisation profiles on Neighbourly, and to set up a profile, check out the Organisations section.
In addition, Neighbourly has been designed to offer, amongst other things, virtual neighbourhood watch and emergency preparedness tools for the community, and we welcome any emergency services to get involved in this process. Getting set up on Neighbourly requires no technical integration and costs nothing to you.
If you would love to see a local community group on Neighbourly, please let us know!
Switching between your Neighbourly personal and organisation profiles
If you are a Neighbourly user who also belongs to a Community Organisation, you have the option of posting and viewing Neighbourly as a member of your Organisation or as simply a member of your neighbourhood.
To switch between your Neighbourly profiles using your computer
Click on your profile image in the top right-hand corner of the page. This will display any Organisation options that you have available to you.
Click on your image next to "Post a message, event or urgent alert to neighbours" where you can switch to your Organisation or personal page before posting.
What should Community Groups post about?
Stuck for an idea for your next Neighbourly post? Not to worry. You should never feel pressure to post on Neighbourly just for the sake of it, but if you do want to stay active and connected with the community check out these ideas of suggested posts:
Seek consultation from local residents - it could be your new logo design, or plans for a local park upgrade
Find volunteers and recruit new members
Share details of public events, courses, working bees or upcoming club meets
Run a Neighbourly poll
Fill a job vacancy
Sell old or unused equipment
Announce fundraising initiatives
Find and recommend local suppliers who have carried out great work for you
Share sporting cancellations and updates
Link to useful resources available on your website
Inform and advise on your field of expertise
Share a link to your newsletter and invite subscribers
Give something away eg branded product or a school holiday programme
Profile one of your team
Communicate emergency or crime and safety situations
How can my organisation engage with a wider audience?
Members have joined Neighbourly to connect on a local level, and you'll notice you have the ability to share your events, updates and other news with Neighbourly members who live locally.
However we understand there are occasions when it would be useful for your organisation to have a wider reach on Neighbourly. Below are a few ways you can spread your messages a bit further:
Invite your volunteers to take an active role in engaging with their local community on behalf of your organisation. They can create an organisation profile where they are based, and start posting your messages in this area.
Take advantage of the Leads in your area. Neighbourly Leads have a national forum where they communicate with fellow Leads across the country. You can contact your local Lead and ask that they pass on your message to other Leads for a wider distribution. Discover who your local Leads are here: https://www.neighbourly.co.nz/neighbours/leads
Ask for help from organisations in your area that have a wider reach, such as your Local Council communications advisor, community house, Local MP, or Age Concern representative.
Neighbourly also offers a community discount on featured posts. If you wish to discuss this option please send an email to firstname.lastname@example.org
Resources for community organisations and leaders
Neighbourly is always keen to help community organisations and leaders who want to make a difference.
We suggest checking out our organisation home page as a starting point, and once you are all set up and ready to go you will also have access to our Launch Kit.
If you need a hand with setting up your organisation on Neighbourly, please don't hesitate to contact us.
What are Neighbourhood Collections?
Content from Neighbourly Organisations should always be useful and locally relevant, so targeting your messages is a good way to ensure that both your organisation and your followers will get the most out of Neighbourly.
Neighbourhood Collections make targeting easy! You can hand pick the neighbourhoods you wish to target with the same message and save this collection for future use.
To add a new Neighbourhood Collection using your computer
On your Organisation profile, click POST A MESSAGE, EVENT, POLL OR URGENT ALERT TO NEIGHBOURS
Click CHOOSE NEIGHBOURS
Select NEIGHBOURHOOD COLLECTIONS and click ADD NEW COLLECTION
Enter a name for your Neighbourhood Collection
Add the neighbourhoods
The total number of members in your collection will display once you have saved it.
You can edit or remove a Neighbourhood Collection at any time.
Posting to the community from your organisation profile
Posting from your organisational profile is an easy way to connect with your neighbours, share local information and remind them of the great work you do in the community.
To post a message using your computer
Login to your personal Neighbourly account and ensure you are switched to your organisation profile
Click in the white box that reads POST A MESSAGE, EVENT, POLL OR URGENT ALERT
Choose the neighbourhoods you’d like to post to. This may be ALL NEIGHBOURHOODS, or you could PICK NEIGHBOURHOODS to target your message.
Add a subject
Enter your message
Select a posting category
Upload an image or document if you wish to. Posts with images grab more attention.
Click the POST button
This message will be posted instantly and you'll be able to see it on the organisation's main page or under My Posts. If you want to schedule your message to be posted in the future, learn how to schedule posts here.
Scheduling a post from your organisation profile
You don’t need to post your organisation's updates at the time they need to be posted. You may decide to sit down once every month and schedule posts to appear on the Neighbourly newsfeed at a future date. This means that when you’re busy with a fundraiser or event your post will go live automatically, leaving you to focus on any last minute event preparations!
To schedule a post, firstly create your post as you normally would. Then tick ‘schedule a date for this post’, you'll be able to select a date and time. Then click ‘Post’.
Your post will not be visible on the newsfeed until your scheduled time. If you need to edit a scheduled post, you can do so by using the menu in the ‘...’ button below your post.
Updating your organisation profile
To add another member of your organisation as an official or administrator to your Neighbourly organisation profile, firstly ensure that they are already set up on Neighbourly with their own home address.
If not, you can prompt them to create their personal profile here: https://www.neighbourly.co.nz/signup/address. You can then send through their email address to us to connect this personal profile with your organisational listing.
To update your website, contact details or organisation profile picture, you can contact the Neighbourly team here.
Why is a personal profile required to have an organisation profile?
Neighbourly organisation profiles are a wonderful way for community leaders, local groups and charitable organisations to connect (for free!) with their wider neighbourhoods for the good of the community.
Depending on your location, you can post to hundreds, or thousands, of people in your community to let them know about your wonderful services, upcoming events, important updates and fundraising initiatives.
We ask all Neighbourly members, including organisation officials, to create a personal profile with their real name and residential address. This way we can assure all members that everyone on the site has been through the same verification process, but more importantly you get to enjoy the best of both worlds - a free communication platform, as well as the ability to see what matters most to the people in your neighbourhood.
Don't worry - when you post from your organisation your personal details are not visible to your community. You can choose to post from a title, such as The Secretary, The Team, Chairperson, Administrator or similar, instead of posting as yourself.
If you have any questions about getting set up on Neighbourly, feel free to get in touch with our Team here.