Neighbourly for Community Groups and Officials
Setting up your community organisation on Neighbourly
Engage neighbours. Communicate with members. Build community.
Neighbourly makes it easy for community groups, leaders and organisations to connect with neighbourhoods to build stronger communities. For everything you need to know about organisation profiles on Neighbourly, and to set up a profile, check out the Organisations section.
In addition, Neighbourly has been designed to offer, amongst other things, virtual neighbourhood watch and emergency preparedness tools for the community, and we welcome any emergency services to get involved in this process. Getting set up on Neighbourly requires no technical integration and costs nothing to you.
If you would love to see a local community group on Neighbourly, please let us know!
Why do I see posts from community groups and officials?
Neighbourly has joined forces with numerous community organisations and officals to connect them with neighborhoods.
As such, you may see periodic updates from the police or other community groups or officials on the Neighbourly website. Such updates may relate to nearby road closures, safety issues or community events that are relevant to your neighbourhood.
Communicating with these organisations is entirely voluntary. You can choose to:
Contact officials via a private message
Mute organisational users if you’d prefer not to receive updates
Adjust the frequency of email notifications you receive by changing your emails settings
How do I unfollow a Community Group or Organisation?
If you no longer want to see posts from a particular Community Group or Organisation when you visit the Neighbourly website, you can decide to unfollow that group.
While you can still choose to visit the homepage of any group that is active in your community, you will no longer see any posts in your newsfeed, and you will no longer receive email notifications for their posts or comments. However, to ensure you receive important information in the case of an emergency, you will still receive any urgent alerts they send.
If you would like to unfollow a Community Group or Official using your computer
Click on the ORGANISATIONS tab in the black bar at the top of your page
Click on the Community Group or Official you wish to unfollow
Hover over the FOLLOWING button in the top right hand corner of the group/official's page. Click this to UNFOLLOW
Unfollowing a Community Group or Organisation is currently unavailable on your mobile device but will be added soon.
Sending private messages to Community Groups and Organisations
You have the ability to send a message directly to a Community Group or Organisation on Neighbourly at any time.
To send a private message to a Community Group or Organisation using your computer
Visit the relevant homepage for the group, which you can find by clicking the ORGANISATIONS tab in the black bar at the top of your page. Find the group you would like to send a message to and click their name
Select the CONTACT tab
Click on the SEND US A MESSAGE button
To send a private message to a Community Group or Organisation using your mobile device
Click the menu icon in the top left-hand corner
Tap BROWSE ALL ORGANISATIONS
Tap the Organisation to visit their profile page
Select the CONTACT tab
Tap the SEND US A MESSAGE button
Input your message and tap POST in the top right corner
Switching between your Neighbourly profiles
If you are a Neighbourly user who also belongs to a Community Organisation, you have the option of posting and viewing Neighbourly as a member of your Organisation or as a normal member of your neighbourhood.
To switch between your Neighbourly profiles using your computer
Click on your profile image in the top right-hand corner of the page. This will display any Organisation options that you have available to you
Click on your image next to "Post a message, event or urgent alert to neighbours" where you can switch to your Organisation or personal page before posting
Check out this video for some more help regarding switching your Neighbourly profiles.
What should Community Groups post about?
Stuck for an idea for your next Neighbourly post? Not to worry. You should never feel pressure to post on Neighbourly just for the sake of it, but if you do want to stay active and connected with the community check out these ideas of suggested posts:
Seek consultation from local residents - it could be your new logo design, or plans for a local park upgrade
Find volunteers and recruit new members
Share details of public events, courses, working bees or upcoming club meets
Run a Neighbourly poll
Fill a job vacancy
Sell old or unused equipment
Announce fundraising initiatives
Find and recommend local suppliers who have carried out great work for you
Share sporting cancellations and updates
Link to useful resources available on your website
Inform and advise on your field of expertise
Share a link to your newsletter and invite subscribers
Give something away eg branded product or a school holiday programme
Profile one of your team
Communicate emergency or crime and safety situations
How can my organisation engage with a wider audience?
Members have joined Neighbourly to connect on a local level, and you'll notice you have the ability to share your events, updates and other news with Neighbourly members who live locally.
However we understand there are occasions when it would be useful for your organisation to have a wider reach on Neighbourly. Below are a few ways you can spread your messages a bit further:
Invite your volunteers to take an active role in engaging with their local community on behalf of your organisation. They can create an organisation profile where they are based, and start posting your messages in this area.
Take advantage of the Leads in your area. Neighbourly Leads have a national forum where they communicate with fellow Leads across the country. You can contact your local Lead and ask that they pass on your message to other Leads for a wider distribution. Discover who your local Leads are here: https://www.neighbourly.co.nz/neighbours/leads
Ask for help from organisations in your area that have a wider reach, such as your Local Council communications advisor, community house, Local MP, or Age Concern representative.
Neighbourly also offers a community discount on featured posts. If you wish to discuss this option please send an email to firstname.lastname@example.org
Resources for community organisations and leaders
Neighbourly is always keen to help community organisations and leaders who want to make a difference.
We suggest checking out our organisation home page as a starting point, and once you are all set up and ready to go you will also have access to our Launch Kit.
If you need a hand with setting up your organisation on Neighbourly, please don't hesitate to contact us.
What are Neighbourhood Collections?
Content from Neighbourly Organisations should always be useful and locally relevant, so targeting your messages is a good way to ensure that both your organisation and your followers will get the most out of Neighbourly.
Neighbourhood Collections make targeting easy! You can hand pick the neighbourhoods you wish to target with the same message and save this collection for future use.
To add a new Neighbourhood Collection using your computer
On your Organisation profile, click POST A MESSAGE, EVENT, POLL OR URGENT ALERT TO NEIGHBOURS
Click CHOOSE NEIGHBOURS
Select NEIGHBOURHOOD COLLECTIONS and click ADD NEW COLLECTION
Enter a name for your Neighbourhood Collection
Add the neighbourhoods
The total number of members in your collection will display once you have saved it.
You can edit or remove a Neighbourhood Collection at any time.